THE DAYS BEFORE

A treatment begins before you arrive.

There is not much to do before a visit, and none of it is difficult. This page sets out what to prepare, what to pause, and what to tell us in advance. It supplements the instructions given at your consultation.

If anything here applies to you, tell us rather than waiting for the day. We would rather move an appointment than work on skin that is not ready, and there is no charge for moving one.

THE WEEK BEFORE

The skin where we are working should be intact and settled — no sunburn, no open or healing wound, no active breakout at the site.

If you are unwell, tell us. Fever, infection, or anything you are currently being treated for is a reason to move the appointment rather than push through.

If you have had dental work, a vaccination, or another facial treatment recently — or have one coming up — tell us when.

If you have an occasion coming up, tell us how far away it is. It changes what is sensible to do, and when.

ON THE DAY

Come without makeup. The face has to be seen and cleaned as it is.

There is street parking on the block and a private paid lot beside the building. Allow 15 minutes for parking.

BY TREATMENT

THE DAYS BEFORE

WHEN TO REACH US

Tell us before the day, and we'll move the appointment if any of these are true:

  • Sunburn or heavy sun exposure where we would be working

  • An open or healing wound or an active breakout at the site

  • A cold sore anywhere on the face

  • Fever, infection, or an illness you are being treated for

  • Dental work in the last two weeks for anything injected

  • A vaccination in the last two weeks

There is no charge for moving an appointment, not for these and not for anything else. A message the evening before is worth more than an apology in the chair.

HOW TO REACH US

Reply to your confirmation email.